Orders & Shipping

Q: Do you ship internationally?
Yes! We ship worldwide so you can carry the vibe wherever you go.

Q: How long does shipping take?

• U.S. orders usually arrive in 7–10 business days.

• International orders typically take 14–20 business days, depending on location.

Q: How much is shipping?
Shipping is calculated at checkout. We also offer free shipping in the continental U.S. orders over $200.

Products & Care

Q: How do I clean my bag?
Cleaning instructions can be found on the product page as well as the product itself.

Q: What materials do you use?
We use durable fabrics inspired by coastal living, with prints and colors that reflect the beauty of the ocean and landscape.

Returns & Exchanges

Q: What is your return policy?
We accept returns within 15 days of purchase for unused items in original condition.

Q: How do I start a return?
Simply reach out to us at hello@kahakaicollection.com and our team will guide you through the process.

Q: Do you cover return shipping?
Return shipping is the responsibility of the customer unless the item was defective or incorrect.

General

Q: Where does the name Kahakai come from?
“Kahakai” means by the sea in Hawaiian. Our brand is all about capturing the spirit of the shoreline and carrying it with you everywhere.

Q: How can I stay updated on new releases?
Join our Newsletter and follow us on Instagram @thekahakaicollections for exclusive drops, promos, and ocean-inspired vibes.

Q: Do you offer collaborations or wholesale?
Yes—we love teaming up with like-minded brands and retailers. Send us a message at hello@kahakaicollection.com